Public Infrastructure
Public Infrastructure
To be the leading publicly owned utility that supports a growing and progressive community.
To be a city with an efficient public transit network supported by well-connected roads, sidewalks, transit amenities, and public transportation.
Objective 4A:
Be a leader in utility service delivery.
- 1. Average customer outage response time for electric outages. Target: Less than 40 minutes
- 2. Average customer outage response time for gas problems. Target: Less than 30 minutes
- 3. Rate of availability for utility services (electric, gas, water, and sewer systems). Target: 99%
- 4. Dollars invested in sewer collection system upgrades. Target: $61.3 million
- 5. Annual utility customer satisfaction rating. Target: 85%
- 6. Provide electric and gas utility bills at or below the statewide average.
Objective 4B:
Be a leader in environmental stewardship.
- 1. Percent of electric, hybrid electric, and CNG vehicles within inventory of City’s Light Duty Fleet by 2024.
Target: 25%
- 2. Tonnage of recyclables collected annually. Target: 13,000 tons annually & 75% recycling participation rate
- 3. Develop and adopt the City’s Clean Energy Plan for 2050 by 2024.
- 4. Remain a Top 3 municipal leader in the prevention of sewer spills during the next five years.
- 5. Reduce the number of impaired water bodies.
Initiatives
- 1. Continue the reduction of total greenhouse gas emissions for the City’s electric utility.
- 2. Improve water quality by reducing harmful discharges.
Objective 4C:
Ensure safe and clean drinking water.
- 1. Win the “Best Tasting Drinking Water in Florida” award.
- 2. Complete construction of new water quality laboratory by 2021.
- 3. Invest $44.9 million in the enhancement and maintenance of the potable water system over the next five years.
- 4. Secure funding to continue the TAPP program over the next five years.
Initiatives
- 1. Maintain best in class water quality.
Objective 4D:
Enhance the city’s network of roads, bike lanes, and sidewalks.
- 1. Percent of City-maintained roads rated as “Good,” “Very Good,” or “Excellent.” Target: 70%
- 2. Complete FAMU Way Extension Project by 2024.
- 3. Complete Weems road and mixed-use trail project by 2024.
- 4. Become a “Gold Standard” Biking Community by 2024.
Initiatives
- 1. Increase percentage of residents using alternative modes of transportation to/from work.
Objective 4E:
Ensure public transit is accessible, efficient, and equitable.
- 1. Rate of on-time transit performance. Target: 90%
- 2. Complete construction of a multi-modal transportation hub at C.K. Steele Plaza by 2022.
- 3. Complete construction of the South City Transit Center by 2022.
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